{"id":14637,"date":"2021-11-29T18:56:27","date_gmt":"2021-11-29T18:56:27","guid":{"rendered":"https:\/\/wacky-ranch.flywheelsites.com\/?page_id=14637"},"modified":"2025-06-09T14:25:36","modified_gmt":"2025-06-09T14:25:36","slug":"new-london-smart-ride-service","status":"publish","type":"page","link":"https:\/\/equestrian.newenglandwebsites.com\/fr\/routes\/new-london-smart-ride-service\/","title":{"rendered":"New London Smart Ride Service"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"vc_row wpb_row vc_inner vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h4>New London Smart Ride Service<\/h4>\n<p>This demand-response service uses Spare Labs\u2019 SEAT HOP App or Spare Rider App to request or schedule rides. You may also call SEAT @ 860-934-5234 to book your ride, but for best response, use the free app or web browser (https:\/\/spare-rider-seatconnect-production.vercel.app\/login).\u00a0 Payment of fares are required to ride starting April 1, 2023.\u00a0 We accept cash, One-Ride Passes and Token Transit.\u00a0 SEAT Period Passes, 10-Ride Passes and Transfers are NOT accepted.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><strong>SEAT MicroTransit No Show Policy<\/strong><\/p>\n<p><strong>October 1, 2022<\/strong><\/p>\n<p>A \u201cno show\u201d is defined as either not showing up at a pick-up location within the wait period or cancellation with less than two (2) hours\u2019 notice prior to the scheduled pick-up time.<\/p>\n<p>Excessive \u201cno shows\u201d decrease operational efficiency, increase operating costs, and negatively impact all customers who suffer a degradation of service.<\/p>\n<p>As a result, SEAT has implemented the following \u201cno show\u201d policy effective October 1, 2022, for all its MicroTransit service, which is currently the Stonington HOP and New London Smart Ride.<\/p>\n<ul>\n<li>If a customer no-shows or late cancels two (2) times within a seven (7) day period, service will be suspended for seven (7) days.<\/li>\n<li>A second suspension within a six (6) month period will result in a fourteen (14) day service suspension.<\/li>\n<li>A third suspension within a six (6) month period will result in a twenty-one (21) day service suspension.<\/li>\n<li>A fourth suspension within a six (6) month period will result in a six (6) month service suspension.<\/li>\n<\/ul>\n<p>A service suspension may be appealed to the Operations Manager, in writing upon notice of the suspension.\u00a0 A review will be conducted, and a written decision will be rendered within five (5) business days upon receipt of the written appeal.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_inner vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-9\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>Download the SEAT HOP app on your smartphone; Or use your web browser to book your ride:\u00a0 <a href=\"https:\/\/spare-rider-seatconnect-production.vercel.app\/Login\">https:\/\/spare-rider-seatconnect-production.vercel.app\/Login<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-6\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_center wpb_content_element\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<div class=\"vc_single_image-wrapper   vc_box_border_grey\"><img loading=\"lazy\" decoding=\"async\" width=\"240\" height=\"240\" src=\"https:\/\/equestrian.newenglandwebsites.com\/wp-content\/uploads\/2023\/10\/unnamed.webp\" class=\"vc_single_image-img attachment-full\" alt=\"\" title=\"unnamed\" srcset=\"https:\/\/equestrian.newenglandwebsites.com\/wp-content\/uploads\/2023\/10\/unnamed.webp 240w, https:\/\/equestrian.newenglandwebsites.com\/wp-content\/uploads\/2023\/10\/unnamed-150x150.webp 150w, https:\/\/equestrian.newenglandwebsites.com\/wp-content\/uploads\/2023\/10\/unnamed-12x12.webp 12w, https:\/\/equestrian.newenglandwebsites.com\/wp-content\/uploads\/2023\/10\/unnamed-100x100.webp 100w\" sizes=\"auto, (max-width: 240px) 100vw, 240px\" \/><\/div>\n\t\t<\/figure>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><iframe loading=\"lazy\" title=\"YouTube video player\" src=\"https:\/\/www.youtube.com\/embed\/_kG4eLd4wLc\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><iframe loading=\"lazy\" title=\"YouTube video player\" src=\"https:\/\/www.youtube.com\/embed\/oIB2cD2lqpg\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-6\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h5>GET STARTED IN SIX EASY STEPS<\/h5>\n<h3>DOWNLOAD<\/h3>\n<p>The SEAT Connect App is available for both <a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.sparelabs.platform.rider.seatconnect&amp;hl=en_US&amp;gl=US\">Android<\/a> et <a href=\"https:\/\/apps.apple.com\/us\/app\/seat-connect\/id1552805595\">iOS<\/a>.<\/p>\n<h3><a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.sparelabs.platform.rider.seatconnect&amp;hl=en_US&amp;gl=US\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-14435 alignnone\" src=\"https:\/\/equestrian.newenglandwebsites.com\/wp-content\/uploads\/2021\/08\/2560px-Google_Play_Store_badge_EN.svg.png\" alt=\"\" width=\"190\" height=\"56\" \/><\/a><a href=\"https:\/\/apps.apple.com\/us\/app\/seat-connect\/id1552805595\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-14421 alignnone\" src=\"https:\/\/equestrian.newenglandwebsites.com\/wp-content\/uploads\/2021\/08\/applestore.png\" alt=\"\" width=\"158\" height=\"55\" \/><\/a><\/h3>\n<h3><\/h3>\n<p>&nbsp;<\/p>\n<h3>EXPLORE TRANSIT<\/h3>\n<p>SEAT Connect App is your portal to explore on-demand transit services available in your area. Simply scroll left and right to navigate between the services available near you.<\/p>\n<h3>FIND SERVICES<\/h3>\n<p>Available services will be shown along with their daily schedule, fare (if applicable), and service area.<\/p>\n<h3>BOOK A TRIP<\/h3>\n<p>Once you provide an Origin and Destination, the SEAT Connect app will provide an estimated drop-off window.<\/p>\n<h3>LOG IN<\/h3>\n<p>You will be asked to create an account the first time you use the service.<\/p>\n<h3>TRACK YOUR RIDE<\/h3>\n<p>The SEAT Connect App will keep you updated with your arrival estimate. Follow your assigned vehicle in real time all the way through to your destination.<\/p>\n<h5>Note: Location services must be turned ON for the app to function properly.<\/h5>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><\/div><\/div><\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"New London Smart Ride Service This demand-response service uses Spare Labs\u2019 SEAT HOP App or Spare Rider App to request or schedule rides. You may also call SEAT @ 860-934-5234 to book your ride, but for best response, use the free app or web browser (https:\/\/spare-rider-seatconnect-production.vercel.app\/login).\u00a0 Payment of fares are required to ride starting April [...]","protected":false},"author":8,"featured_media":0,"parent":2041,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-14637","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/equestrian.newenglandwebsites.com\/fr\/wp-json\/wp\/v2\/pages\/14637","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/equestrian.newenglandwebsites.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/equestrian.newenglandwebsites.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/equestrian.newenglandwebsites.com\/fr\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/equestrian.newenglandwebsites.com\/fr\/wp-json\/wp\/v2\/comments?post=14637"}],"version-history":[{"count":1,"href":"https:\/\/equestrian.newenglandwebsites.com\/fr\/wp-json\/wp\/v2\/pages\/14637\/revisions"}],"predecessor-version":[{"id":17645,"href":"https:\/\/equestrian.newenglandwebsites.com\/fr\/wp-json\/wp\/v2\/pages\/14637\/revisions\/17645"}],"up":[{"embeddable":true,"href":"https:\/\/equestrian.newenglandwebsites.com\/fr\/wp-json\/wp\/v2\/pages\/2041"}],"wp:attachment":[{"href":"https:\/\/equestrian.newenglandwebsites.com\/fr\/wp-json\/wp\/v2\/media?parent=14637"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}